TellingCanvas respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, or work with us on web, software, SaaS, WordPress, browser extension, or related digital projects.
Information We Collect
We collect information you choose to provide, including your name, email address, company or project details, service interests, and messages submitted through our contact form. To protect the contact form, we may also store OTP verification status, IP address, browser user agent, timestamps, and submission history.
If you become a client, we may collect project materials, billing details, business requirements, account access you provide, and communications needed to deliver services.
How We Use Information
- To respond to inquiries and verify contact form submissions.
- To plan, quote, build, support, and improve our services.
- To send project, support, administrative, and security-related communications.
- To prevent spam, fraud, abuse, and unauthorized access.
- To comply with legal, accounting, and contractual obligations.
Cookies and Analytics
Our current website does not require account cookies for visitors. If we add analytics, advertising, chat, or similar tools later, those tools may collect device, browser, usage, or referral information. We will use those tools to understand website performance and improve the visitor experience.
How We Share Information
We do not sell personal information. We may share information with trusted service providers that help us operate the website, send emails, host infrastructure, process business operations, or deliver client work. We may also disclose information if required by law, to enforce agreements, to protect rights and security, or in connection with a business transfer.
Data Security
We use reasonable administrative and technical safeguards designed to protect information we collect. No internet transmission or storage system can be guaranteed as completely secure, so please avoid sending highly sensitive information through the contact form.
Data Retention
We keep information only as long as reasonably needed for the purposes described in this policy, including project delivery, dispute resolution, security, legal compliance, and business records. Contact form entries may be retained to manage inquiries and enforce submission limits.
Your Choices
You may request access, correction, or deletion of personal information by contacting us. We may need to keep some information where required for legal, security, accounting, or legitimate business reasons.
Children's Privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
International Visitors
If you access our website from outside the country where our systems or providers operate, your information may be processed in other countries with different data protection rules.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.
Contact
For privacy questions or requests, contact us at info@tellingcanvas.com.